If you have been running your own business for any amount of time, you have probably realized how valuable your employees are to the running of your company. When one of your employees has a personal problem that affects their work or work output, you will realize that it is your problem as well. Your employees are the base and structure of your business and if there is an employee with a problem, you will feel the impact of that problem. Many times, these personal problems are thought to be a flaw of that person's base character, but this is not always true. If one of your employees has a personal problem, it must be addressed to find out why or where the problem is occurring. Only then will you know if the problem has to do with a character flaw or if it has to do with a problem on another level.
Studies have shown that the true cause for most employees' performance problems has nothing to do with their character. Of course, there are always exceptions to this rule, but if you are having problems with an employee who was otherwise fine, you may want to look deeper into the problem before jumping to conclusions. Many times, the causes of these problems root in a few basic categories. The employee's problem may have to do with their home environment, training or ability problems, job design problems, work environment problems, personal problem or expectation problems. When investigating a problematic employee, these are the places you will want to start. You will come to find out, that if any of the employee's problems are rooted in the work place, that this is very important and must be fixed. If their problems are in the work place, their personal problems are definitely yours as well. Many times, an employee may not know what is expected out of them on every level and this is where expectation problems come in. If you are running a relatively new company, this is a good place to start. In fact, an employee may not even know that there is a problem if he or she does not know all of what is expected from them. There simply could have been some communication errors at their hire and they have no idea that they are not doing all of their expected tasks. If one of your employees is not doing all of their job's tasks, you will certainly feel this personal problem. Expectation problems can usually be easily remedied with a review or a simple talk.
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